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The Birmingham Customer Service
Center is located at 2205 Holland Street, Birmingham, MI 48009. We are
located at the end of Holland on the east side of Eton Street.
We have 238 runs on 49 buses for regular education students in grades
kindergarten through 12. More than 500 non-public students are transported
to 13 different facilities. We travel around 795,800 miles annually and
perform approximately 11,370 bus rides per day.
Additionally, we have 11 special education bus routes for approximately 125
students. These students attend 14 in-district buildings, and 12
out-of-district buildings for specific programs. These busses travel more
than 225,000 miles annually. We are also working with our neighboring
school districts by participating in the southeast quadrant of Oakland
County for a regional transportation program. We provide transportation for
Pontiac, West Bloomfield, Bloomfield, and Berkley School District special
needs students who attend the same out-of-district schools as Birmingham
students do. Just as in previous years we have efficient shuttle service
between Seaholm and Groves High Schools to accommodate the instructional
needs of our students in smaller classes.
There are 67 bus drivers and 3 paraprofessionals who work with our students
every day. Our office staff is comprised of: Dispatch Supervisor, a
Customer Service Center Dispatcher, Safety Training Supervisor, an
Administrative Assistant, an office assistant as well as our General
Manager. Our offices are open from 5:45 a.m. to 5:30 p.m.
We employ 2 mechanics, a white fleet maintenance person and a Maintenance
Supervisor. Durham School Services has a comprehensive preventative
maintenance program to keep our 75 school busses in optimum operating
condition. Every year our fleet is inspected by the Michigan State Police.
For the past 15 years Birmingham Public School Busses have received a
rating of "excellent".
Bus drivers are required to perform a "pre-trip check list"
similar to a pilot performing a pre-flight inspection. This is to ensure
that the bus is 100% safe before it leaves the Customer Service Center.
At Durham School Services, our number one priority is the safety and
security of the students we transport. We work tirelessly to ensure the
peace of mind of those who have entrusted their children to us. Safety,
above all, is the cornerstone on which we build upon! We are dedicated to
ensuring children arrive to school safely, and on time so they can make the
most of their school day....every day.
For additional information on maintenance standards, please visit the
Durham School Services Web Site:
http://www.durhamschoolservices.com/Safety/MaintenanceStandards/tabid/77/Default.aspx
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